No Refund Policy in Effect on all services with the exception of a dog excused by Wag and Train and that is subject to a $25 administration fee and remaining days are calculated at full day rate.
Please note that our daycare is not for rehabilitation. We are happy to socialize puppies and we welcome dogs with excellent temperaments. We do not use our daycare clients as guinea pigs to correct aggressive behavior in others.
Any dog that exhibits behavior that poses a risk to itself, other dogs, people and/or the facility, will be expelled from our programs and services. Some dogs may receive a notice of spay /neuter in order to be considered for return to daycare. Some dogs simply grow out of wanting to be in a social and active environment. For those dogs, day boarding may be a better option if they require care during the day. Please feel free to discuss any concerns you may have with Ellie. Thank you for your trust and understanding.
Puppies <6months -
Pay-as-go rate $24.99/day ($14 discount)
Monthly unlimited - $299.88/month
Special Reduced Rate
Not all daycares are what we call daycare. Our daycare is interactive, supervised play 7am-7pm Monday to Friday. Our facility is 10,000sf with a fully fenced HUGe yard that incorporates structures, pools, sprinklers, toys, tunnels and a trained interactive staff. We have beds always available for comfort. Crates and runs to safely provide dogs with their own space to eat or rest and a great inspection report from the Humane Society. Puppies have their own separate area and this spring we will have a small dog separate area for those who want to be with their own size. Dogs in our daycare are provided stuffed Kongs, at no charge, to reward good behavior and keep them occupied during resting time. Feeding and medicating of dogs over 5months of age is an additional charge. Our staff are available to feed and/or administer medication, trim nails etc. for a small additional fee. We have professional grooming and training services as well. Wag and Train is the largest and longest running facility in the region.
Our location is VERY convenient located right off the expressway.
*Pre-purchased days of 5,10,15 expire 3 months from date of purchase and Puppy pre-purchased days must be used before puppy is 6months of . Dogs that are absent from daycare need to be re-evaluated and re-introduced and this why these packages expire.
Collars and Leashes - All dogs attending daycare must wear a suitable well fitted flat buckled collar. NO EXCEPTIONS
Prong/Pinch collars and e-collars (shock) are strictly prohibited. Harnesses, martingales and choke chains are not suitable for daycare as these pose a safety risk. If the anatomy of the dog is such that the neck is larger than the head, a martingale collar or choke chain is permissible for arrival and departure, however, a flat collar must be on the dog for daycare. The martingale/choke chain will remain with leash.
We reserve the right to refuse any dog.
Please note that we will not have a Summer Pass this year 2018. (We have been advised that it is appearing somewhere on our website but we have not been able to find it on our copy.
Dogs >6months -
Pay-as-go rate $38.99/day
Monthly Unlimited - $467.88/month (40% savings)
We plan to build a Pet Resort so that we can take care of your dogs the way they deserve! If you are an interested investor or private lender, please let Ellie know! This would be located just ten minutes from Kitchener on an organic property complete with swimming!
Please note the puppy rate is a discounted rate off our dog rate. This is to provide and encourage vital social skill development and care of puppies. Pre-paid daycare days must be used before the puppy is 6 months of age.
Your dog can enjoy daycare